Privacy Policy

1. Management of personal data:

  • In France, personal data is notably protected by law n° 78-87 of January 6, 1978, law n° 2004-801 of August 6, 2004, article L. 226-13 of the Penal Code and the European Directive of October 24, 1995.

  • When using the www.torskal.com site, the following may be collected: the URL of the links through which the user accessed the www.torskal.com site, the user’s access provider, the user’s Internet Protocol (IP) address.

    In any event, TORSKAL only collects personal information relating to the user for the need of certain services offered by the site www.torskal.com. The user provides this information with full knowledge of the facts, in particular when he enters it himself. It is then specified to the user of the site www.torskal.com the obligation or not to provide this information.

  • In accordance with the provisions of articles 38 and following of the law 78-17 of January 6, 1978 relating to data processing, files and freedoms, any user has a right of access, rectification and opposition to personal data concerning him/her, by making a written and signed request, accompanied by a copy of the identity document with the signature of the holder of the document, specifying the address to which the reply should be sent.

  • No personal information of the user on the website www.torskal.com is published without the user’s knowledge, exchanged, transferred, ceded or sold on any medium whatsoever to third parties. Only the hypothesis of the purchase of TORSKAL and its rights would allow the transmission of the said information to the potential purchaser who would in turn be bound by the same obligation of conservation and modification of the data with respect to the user of the www.torskal.com site.

  • No personal information of the user of the website www.torskal.com is published without the user’s knowledge, exchanged, transferred, ceded or sold on any medium whatsoever to third parties. Only the hypothesis of the purchase of TORSKAL and its rights would allow the transmission of the said information to the potential purchaser who would in turn be bound by the same obligation of conservation and modification of the data with respect to the user of the www.torskal.com site.

2. Hyperlinks and cookies:

  • The site www.torskal.com contains a certain number of hypertext links to other sites, set up with the authorization of TORSKAL. However, TORSKAL is not able to verify the content of the sites thus visited, and therefore assumes no responsibility for this fact.

  • Browsing on the www.torskal.com site is likely to cause the installation of cookie(s) on the user’s computer. A cookie is a small file, which does not allow the identification of the user, but which records information relating to the navigation of a computer on a site. The data obtained in this way is intended to facilitate subsequent navigation on the site, and is also intended to allow various measures of frequentation.

  • Refusal to install a cookie may make it impossible to access certain services. However, the user can configure his computer in the following way to refuse the installation of cookies:

    Under Internet Explorer: tool tab (cog icon in the top right-hand corner) / internet options. Click on Confidentiality and choose Block all cookies. Validate on Ok.

    Under Firefox: at the top of the browser window, click on the Firefox button, then go to the Options tab. Click on the Privacy tab. Set the Retention Rules to: use custom settings for history. Finally uncheck it to disable cookies.

    Under Safari: Click on the menu icon (symbolized by a cog) at the top right of the browser. Select Settings. Click on Show Advanced Settings. In the “Privacy” section, click on Content Settings. In the “Cookies” section, you can block cookies.

    Under Chrome: Click on the menu icon (symbolized by three horizontal lines) at the top right of the browser. Select Settings. Click on Show Advanced Settings. In the “Privacy” section, click on Preferences. In the “Privacy” tab, you can block cookies.

3. WordPress Policy:

  • Comments: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

    An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

  • Cookies: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

    If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

    When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

  • Embedded content from other websites: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

    These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

  • Who we share your data with: If you request a password reset, your IP address will be included in the reset email.

  • How long we retain your data: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

    For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

  • What rights you have over your data: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

  • Where we send your data: Visitor comments may be checked through an automated spam detection service.

  • Activity log: If you are a registered user, we save your content activity like create/update/delete posts and comments.

4. WooCommerce Policy:

  • What we collect and store: While you visit our site, we’ll track:

    • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
    • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
    • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
    • We’ll also use cookies to keep track of cart contents while you’re browsing our site.

     

    When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

    • Send you information about your account and order
    • Respond to your requests, including refunds and complaints
    • Process payments and prevent fraud
    • Set up your account for our store
    • Comply with any legal obligations we have, such as calculating taxes
    • Improve our store offerings
    • Send you marketing messages, if you choose to receive them

     

    If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

    We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 20+ years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

    We will also store comments or reviews, if you choose to leave them.

  • Who on our team has access: Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

    • Order information like what was purchased, when it was purchased and where it should be sent, and
    • Customer information like your name, email address, and billing and shipping information.
    • Our team members have access to this information to help fulfill orders, process refunds and support you.
  • What we share with others: We share information with third parties who help us provide our orders and store services to you; for example, Chronopost – our logistics partner.

  • Shipping and tax: We share information with third parties who help us provide our orders and store services to you; for example, Chronopost.

5. Stripe Payment Gateway:

  • We use Stripe as a payment gateway to accept payment for our products through these accepted credit cards: American Express, Master and Visa. Kindly check the Stripe Global Privacy for details about their privacy policy.